Q: When will I receive my check?

Checks are mailed within 2 weeks after the sale ends.

Q: How should I price my items?

A: We generally suggest you price items at 40-75% OFF of the original price. Pricing is highly subjective. Things such as condition, style, and brand will play a large role in pricing. Realistically ask yourself what you would pay for a similar item at a sale. Remember that people who shop at consignment sales are looking for a deal.

Q: I have some items that aren’t listed on the Brands We Accept List or the Brands We Do NOT Accept List, but they are high end. Will you accept them?

A: Most often the answer is yes. If you purchased the items at a boutique or upscale store, they will most likely be fine. Please feel free to email us with questions. However, we can never guarantee we will accept an item until we see it in person.

Q: Where can I get wire hangers?

A: The easiest place to get hangers is from your local dry cleaners. Often they will give you hangers for free, but not always. Your best bet is to call first. Don’t wait until the last minute when everyone is looking for hangers. You’ll have a tough time finding them. Some Dollar General stores and Goodwill stores sell wire hangers.  I’ve heard that often people have the best luck asking friends or posting in their Facebook status that they are looking for hangers. People who dry clean regularly usually have tons of hangers they are happy to get rid of.

Q: Do baby gear and toys have to be brand specific?

A: No.

Q: Does maternity have to be brand specific?

A: Nope, but we limit the number of maternity pieces you can bring to 10. Choose you 10 best items to bring.

Q: What can I do to help my items sell?

A: 1. Price your items competitively. We often receive several of the exact same item so you won’t want yours to be the most expensive.

2. Press your clothing. Pressed clothing sells much better than clothing with wrinkles.

3. Sell baby & toddler clothing in sets.  Match tops with bottoms to help them sell better.

4. Clean, clean, clean. Make those toys and baby gear sparkle.

Q: Why do you charge a consignor’s fee?

A: The consignor fee covers facility rental, insurance, supplies, marketing and print materials, signage, envelopes & postage, moving truck rental, licenses, software rental, technology expenses, and much, much, more.

Q: How long will drop-off take?

A: This depends on when you come. Ideally it will take 30 minutes at the very most. Often times we have people in and out within 15 minutes. However, if you come at peak times, expect it to take longer. In order to offer the highest quality items to our shoppers, we thoroughly check every item brought to us. Please be patient as we do this. You will need to stay until all your items have been checked. Once you have been checked in, we will ask you to hang your accepted items in the appropriate sizes on the racks.

Q: Can I consign in both the Franklin and the Nashville Sale?

A: Absolutely! You’ll need to carefully transfer your inventory from sale to sale while specifically following the directions HERE. Items that have not been properly transferred online will not scan correctly, and it is very possible your items could accidentally be sold for the wrong price.

Q: I have a conflict with the drop-off (or pick-up) times. Can I arrange to drop-off (or pick-up) my items at a a different time/date?

A. No. In order to protect everyone’s property, we have to strictly follow the dates and times listed on the website for drop-off and pick-up. This is for your own protection. Please do not ask for an exception as we will be unable to give it to you. However, you are welcome to have a friend or other family member drop-off or pick-up for you.